Design
Customer experience matters.
I deliver creative solutions that matter to the end customer. Your customer is at the center of everything you do as a business, so I help you ensure that the solutions you provide to them are just as centred and focused on their true needs.
Design Thinking
Design is transforming the way companies create value and allow innovation to flourish. By applying design thinking methodology, a focus is placed on real needs of a target customer, to understand what is desirable by end users, while balancing what is feasible and economically viable for the business.
Design Sprints
Through a customer centric design approach, I work with your team to get aligned on what really matters by facilitating Design Sprints, both in-person and remotely. This process quickly focuses a team and validates an idea, to create a solution that can be adapted to your unique client needs.
User Experience
Based on previous research, valuable data and key insights, I identify and develop user personas that represent your end customer. This is used to map out your customer’s user journey, create an experience that solves major pain points a user is facing, and accomplish the user objectives.
Capabilities
Branding
Positioning your organization to stand out in the market, and provide unique messaging to your target audience.
User Experience (UX)
Monitoring customer usage of potential solutions to track emotional responses and identify pain points to fix.
Graphic Design
Developing visual assets to bring a team, product, company or solution to life, in an eye catching way.
User Interface (UI)
Building up displays and interaction points between users and solutions, to promote ease of use and adoption.
Newsletter
When Design and Mindfulness come together, they make magic. Let me share these benefits with you, your teams, and with your ideas, reach your clients!